She Plays Sports

She Plays Sports Group – Uniform Ordering FAQ

Orders may be placed by phone, fax, or email.  Pricing indicated is for described programs.
 Prices are subject to change without notice.  We will be glad to provide a
custom quote for any of your special requirements not included.
You can down-load a team order form or we can mail or fax them to you.
Please call us toll-free at 877-743-7529 (877-SHE-PLAYS) with any questions.

ARTWORK
Choose from any of our standard designs at no additional set-up charge.
 If you have a special design which you prefer, we will be glad to accommodate you.
 However, custom designs are subject to art and set-up charges.

There is no art charge for Camera-Ready Art.
Camera-Ready Art is the description given to artwork ready to be used "exactly as received" for imprinting.
Re-sizing is included at no additional cost.  If additional modification is required, there is an art charge of $35 per hour.
1-color imprints should be submitted in SOLID black/white in high resolution format.
Half-Tones, Gray-Scales, and Shades are NOT acceptable.
Your hard-copy printout must be high resolution in black and white on crisp, clear paper.
The hard copy must be in black/white format even when design is in more than one color.
If you choose a multi-color imprint, design must be color-separated.
If utilizing electronic files, the design must be color-separated in separate files or layers.
If submitting hard copy, there should be a black/white high resolution printout with registration marks for each color used.
Please do not hesitate to call She Plays Sports toll-free at 877-SHE-PLAYS if you have any questions.

CHANGES OR CANCELLATIONS
- Orders that have been in process for 48 hours or more cannot be changed or modified.
- Although we make every effort to assure expeditious delivery, there are times when we cannot guarantee a specific delivery date.
 We will keep you informed of these situations, should they develop.
- Dye lots of the same fabric may vary slightly in tone.

PAYMENT TERMS
We require a 50% deposit at the time you place your order.  We can accept checks, money orders, and most credit cards.
The remainder is due on completion, before shipment.  We do accept Purchase Orders from schools and colleges.
Order will not be processed until Purchase Order is received.  These orders will be billed on Net 30 terms.
We accept VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS AND DINER’S CLUB.
We do not charge a premium for credit card use.

SHIPPING AND RETURNS
Orders are shipped F.O.B. from our location in Willow Grove, PA or from our printing facilities.
We utilize UPS and FedEx Ground for standard shipping.  Express services are available at extra charge.
Returns of blank items will be accepted only after you receive a Return Authorization number from She Plays Sports Customer Service.

SAMPLES POLICY
Samples are available at single piece pricing.  We require a valid credit card number in order to ship samples.
We will issue a credit to your card upon placement of a team order.
 
 

Want to know why you should order uniforms through SPS?  Click here for:
8 GREAT REASONS TO LET SHE PLAYS SPORTS SUPPLY YOUR UNIFORMS

Download Team Order Form (in PDF Format)

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Quotation Request
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Please Contact She Plays Sports Toll-Free at
(877) SHE PLAYS
or email us at customercare@sheplayssports.com for information.
We are committed to the success of your programs!


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